Lifetime
Diamond Upgrade

A lifetime of love for your VRAI created diamond

WHAT IS A DIAMOND UPGRADE?

At VRAI, we understand the emotional significance of an engagement ring, and that's why we're committed to offering lifetime diamond upgrading for your VRAI created diamond.

With our Lifetime Diamond Upgrading Program, any certified solitaire diamond (0.30ct and above) set in a VRAI engagement ring, or purchased loose, is eligible for an upgrade at any time. You can return your original VRAI created diamond and receive a credit equivalent to the purchase price, which can be applied towards any diamond jewelry on VRAI.com or in our showrooms that is at least fifty percent greater in value.

ELIGIBLE ITEMS

Certified VRAI created diamonds 0.30ct and above that are either set in a VRAI engagement ring or purchased loose, on VRAI’s website or in a VRAI showroom.
All VRAI created diamonds must be in their original condition, accompanied by the original purchase receipt and diamond certificate.

NON-ELIGIBLE ITEMS

Cut for You ™ VRAI created diamonds that are not Round Brilliant, Oval, Emerald, Pear, Radiant, Cushion, Marquise, Trillion, Asscher, Princess, or Elongated Cushion less than or equal to 5ct.
Damaged VRAI created diamonds may be disqualified from this program.
Loose or set VRAI created diamonds bought through a third party.

How to initiate your diamond upgrade

Please fill out the form here to begin the process.
Return your original VRAI created diamond to be inspected. For VRAI created diamonds in engagement ring settings, your original setting will be returned to you upon verification and inspection. Please be aware that your setting is non-refundable.
You may receive a credit equivalent to the purchase price, which can be applied towards any diamond jewelry on VRAI.com or in a VRAI showroom that is at least fifty percent greater in value.
If you choose to purchase another VRAI engagement ring, a new setting must be purchased as each setting is custom-made based on the diamond's specific measurements.
Lifetime diamond upgrading is exclusive to the original purchaser and does not include the cost of your setting, duties or taxes paid on the diamond, or shipping costs.
All applicable duties and taxes will be charged on the full retail price of your new jewelry, prior to applying the credit.
The entire credit must be used towards your order, and all diamond jewelry purchases made with this credit are final sale.
The customer is responsible for return shipping.